{"id":12191,"date":"2026-04-08T10:43:21","date_gmt":"2026-04-08T10:43:21","guid":{"rendered":"https:\/\/www.adviksoft.com\/blog\/?p=12191"},"modified":"2026-06-11T10:58:31","modified_gmt":"2026-06-11T10:58:31","slug":"solve-import-export-option-greyed-out-outlook-2016-2013-error","status":"publish","type":"post","link":"https:\/\/www.adviksoft.com\/blog\/solve-import-export-option-greyed-out-outlook-2016-2013-error\/","title":{"rendered":"How to Fix Outlook Import Export Greyed Out Issue? 5 Proven Solutions"},"content":{"rendered":"<p>When Outlook import export option is greyed out, you will not be able to export PST files, import mailbox data or migrate Outlook data. This usually occurs when you are using the New Outlook version, a trial version of Outlook, a corrupted profile or due to administrator restrictions and many more. In this blog, you will learn 5 tested solutions to fix Outlook import export greyed out issue and also know the alternative way to export Outlook data when the feature is not available.<\/p>\n<div class=\"toc\">\n<p><strong>Table of Contents<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"#one\">Part 1.<\/a><a href=\"#one\">What is the Import and Export feature in Outlook?<\/a><\/li>\n<li><a href=\"#two\">Part 2.<\/a><a href=\"#one\">Why Import Export Greyed Out in Outlook?<\/a><\/li>\n<li><a href=\"#three\">Part 3. Top Ways to Fix Import Export Option is Not Working in Outlook<\/a>\n<ul>\n<li><a href=\"#four\">1. Buy Licensed Version of Outlook<\/a><\/li>\n<li><a href=\"#five\">2. Switch Back to Outlook Classic<\/a><\/li>\n<li><a href=\"#six\">3. Adjust Language Settings in Outlook<\/a><\/li>\n<li><a href=\"#seven\">4. Ask Your Admin to Enable Import\/Export Option<\/a><\/li>\n<li><a href=\"#eight\">5. Repair Outlook Profile<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li><a href=\"#nine\">Part 3.Real User Scenario of Outlook Import Export Issue<\/a><\/li>\n<li><a href=\"#ten\">Part 4.<\/a><a href=\"#eight\">Alternative Way to Export Outlook Data<\/a><\/li>\n<li><a href=\"#eleven\">Part 5. Video Tutorial to Fix Outlook Import Export Greyed Out<\/a><\/li>\n<li><a href=\"#eleven\">Part 6. <\/a><a href=\"#twelve\">Manual Methods vs Professional Method<\/a><\/li>\n<li><a href=\"#thirteen\">Part 7. Conclusion<\/a><\/li>\n<li><a href=\"#fourteen\">Part 8. FAQs<\/a><\/li>\n<\/ul>\n<\/div>\n<div id=\"one\">\n<h2>What is the Import and Export feature in Outlook?<\/h2>\n<p>The Outlook import export feature helps users to import mailbox data from other sources such as .pst and text files and export Outlook emails, contacts, calendars, tasks and other mailbox items into PST and CSV files. This is a highly popular feature used by Outlook users for backup, mailbox migration, account transfer and many more. If the Import\/Export option is not working then users may find it difficult to transfer or backup their Outlook data.<\/p>\n<\/div>\n<div id=\"two\">\n<h2>Why is Import Export Greyed Out in Outlook?<\/h2>\n<p>There are several reasons due to which Outlook import export option is not available. The more you know about the root cause, the better you can choose the right solution according to it.<\/p>\n<ul>\n<li>You are using the New Outlook application which does not support the old Import\/Export wizard at this time.<\/li>\n<li>There could be a problem with your Outlook profile which is preventing some Outlook features from working properly.<\/li>\n<li>Your organization or administrator has disabled the Import\/Export feature via group policies.<\/li>\n<li>You are using MS Outlook trial version that comes with a limited functions.<\/li>\n<li>The language settings for non-Unicode programs in Windows does not match the language of the Outlook installation.<\/li>\n<li>There could be Conflicts with Outlook add on that interfere with Outlook functionality.<\/li>\n<\/ul>\n<\/div>\n<div class=\"red-border\">\n<p><strong>Ways to Fix Outlook Import Export Greyed Out Issue<\/strong><\/p>\n<p>This guide covers 5 solutions:<\/p>\n<ul>\n<li>Use a licensed version of Outlook.<\/li>\n<li>Switch from New Outlook to Classic Outlook.<\/li>\n<li>Change Windows language settings.<\/li>\n<li>Ask your administrator to enable Import\/Export.<\/li>\n<li>Repair your Outlook profile.<\/li>\n<\/ul>\n<\/div>\n<div id=\"three\">\n<h3>How to Fix Outlook Import Export Option Greyed Out Issue?<\/h3>\n<p>Here are several ways to solve the greyed-out issue with the Outlook Import\/Export option. Let&#8217;s discuss all of them in detail:<\/p>\n<div id=\"four\">\n<h3>Method 1. Buy a licensed version of Outlook<\/h3>\n<p>The trial version of Microsoft Outlook has limited functions. The Import\/Export option may not be available until you upgrade to Outlook&#8217;s is properly licensed and activated.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46276\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/latest-version-of-Outlook-2.png\" alt=\"Outlook Import Export greyed out\" width=\"702\" height=\"323\" srcset=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/latest-version-of-Outlook-2.png 1259w, https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/latest-version-of-Outlook-2-768x353.png 768w\" sizes=\"auto, (max-width: 702px) 100vw, 702px\" \/><\/p>\n<p>If you are using a trial version of Outlook, activate your Microsoft 365 subscription, or purchase a licensed version of Outlook. After activation, restart Outlook and see if the Import\/Export option is available or not.<\/p>\n<\/div>\n<div id=\"five\">\n<h3>Method 2. Switch to Classic Outlook Version<\/h3>\n<p>The New Outlook application doesn&#8217;t comes with import export option. Microsoft has yet to bring the traditional Import\/Export option to the New Outlook app.<\/p>\n<p>To switch back to Classic Outlook, do the following:<\/p>\n<p>1. Open Outlook on your computer<\/p>\n<p>2. Look for the <strong>New Outlook icon<\/strong> in the top right corner.<\/p>\n<p>3. Switch off that icon.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46278\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Revert-to-Old-Outlook-on-Windows-Using-the-Toggle-1.png\" alt=\"toggle off\" width=\"702\" height=\"387\" srcset=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Revert-to-Old-Outlook-on-Windows-Using-the-Toggle-1.png 1459w, https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Revert-to-Old-Outlook-on-Windows-Using-the-Toggle-1-768x423.png 768w\" sizes=\"auto, (max-width: 702px) 100vw, 702px\" \/><br \/>\n4. When prompted, give feedback or click <strong>Skip Feedback<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46277\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Skip-Feedback-on-Outlook-1.png\" alt=\"\" width=\"701\" height=\"436\" srcset=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Skip-Feedback-on-Outlook-1.png 1543w, https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Skip-Feedback-on-Outlook-1-768x478.png 768w, https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Skip-Feedback-on-Outlook-1-1536x957.png 1536w\" sizes=\"auto, (max-width: 701px) 100vw, 701px\" \/><br \/>\nThat current Outlook app will close automatically re open in Classic Outlook.<\/p>\n<p>After you switch back, check to see if the Import\/Export option is available.<\/p>\n<\/div>\n<div id=\"six\">\n<h3>Method 3. Change Windows Language Settings<\/h3>\n<p>Sometimes the import export functionality is turned off due to difference between the Windows non-Unicode language settings and the Outlook installation language.<\/p>\n<p>How to do it:<\/p>\n<p>1. On search tab and look for the <strong>control panel<\/strong>.<\/p>\n<p>2. Then, here choose <strong>Clock and Region<\/strong> option.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46279\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/click-clock-language-and-region-in-control-panel.png\" alt=\"Choose Clock, Language, and Regional\" width=\"571\" height=\"440\" \/><br \/>\n3. Next, select <strong>Region<\/strong>.<\/p>\n<p>4. Tap on the <strong>Administrative<\/strong> tab.<\/p>\n<p>5. Click <strong>Change system locale<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46280\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/7c44fd1b-9e2f-4033-947d-836756851a60.png\" alt=\"click Change system locale\" width=\"574\" height=\"539\" \/><br \/>\n6. Set the language that was used in the installation of Outlook.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46281\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/doc-default-language-0-1.png\" alt=\"\" width=\"577\" height=\"453\" \/><br \/>\n7. Click OK and then restart your computer.<\/p>\n<p>After Windows restarts, open Outlook and check if the issue is resolved.<\/p>\n<\/div>\n<div id=\"seven\">\n<h3>Method 4. Ask Your Administrator to Enable Import\/Export<\/h3>\n<p>If you&#8217;re using a work or school Microsoft 365 account, your organization may have turned off the Import\/Export option through administrative policies.<\/p>\n<p>Check with your IT administrator to make sure that the Import\/Export feature is enabled. Once the admin restrictions are removed, you should see the option in Outlook.<\/p>\n<\/div>\n<div id=\"eight\">\n<h3>Method 5. Fix Your Outlook Profile<\/h3>\n<p>If your Outlook profile is damaged then various Outlook features may not to work properly, including Import\/Export.<\/p>\n<p>How to repair your Outlook profile? follow these steps;<\/p>\n<p>1. Open Outlook app on your computer and go to File tab.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46283\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Click-on-File-tab.webp\" alt=\"click on File\" width=\"549\" height=\"174\" \/><\/p>\n<p>2. Then, click on the <strong>Account Settings &gt;&gt; Account Settings<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46284\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/02-repair-ost-acc-settings.gif\" alt=\"Select Account Settings\" width=\"548\" height=\"337\" \/><br \/>\n3. Now, click on <strong>Email<\/strong> tab and select the <strong>Outlook Profile<\/strong> and then click <strong>Repair<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-46282\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Select-repair-from-email-tab-in-Outlook-1.jpg\" alt=\"click Repair\" width=\"554\" height=\"448\" \/><br \/>\n4. Lastly, follow the instructions on your screen.<\/p>\n<p>Once the repair process completes, restart Outlook and check the Import\/Export option again.<\/p>\n<\/div>\n<\/div>\n<div id=\"nine\">\n<blockquote>\n<h3>Real User Scenario<\/h3>\n<p>During my research on Outlook Import Export problems, i found a common scenario on both <a href=\"https:\/\/www.reddit.com\/r\/Outlook\/comments\/r3grke\/cannot_importexport_on_outlook_for_mac_options\/\">Reddit<\/a> and <a href=\"https:\/\/learn.microsoft.com\/en-us\/answers\/questions\/4663146\/import-export-is-greyed-out\">Microsoft<\/a> platforms where users upgraded to the New Outlook Application and found that import export option disappeared completely. After following that query, i tried to access the Import\/Export wizard after changing back to Classic Outlook. This confirms that the import export wizard is not available in New Outlook is also one of the main reasons for this problem at this point.<\/p>\n<p><strong>Expert opinion<\/strong><\/p>\n<p>During testing, i found that most of the greyed out import export cases were related either to the New Outlook application or to Outlook profile corruption. For many cases, it was enough to switch to Classic Outlook or repair Outlook profile to fix the issue without reinstalling Outlook.<\/p><\/blockquote>\n<\/div>\n<p>Now, let&#8217;s move on to another section, here I will explain how you can export your Outlook data if import export feature is not working in your Outlook.<\/p>\n<div id=\"ten\">\n<div class=\"blue-border\">\n<h3>How to Export Data When Outlook Import Export is Unavailable?<\/h3>\n<p>If your Outlook import export greyed out, then you can take help from <strong>Advik <\/strong><a href=\"https:\/\/www.adviksoft.com\/ost\/converter.html\"><strong>Outlook OST Converter<\/strong><\/a>. This software is not able to fix the Outlook import export not working issue, but it will still let you export your data completely. With this program, you can export Outlook emails, contacts, calendars, tasks, and other data from your Outlook profile directly. It will preserve and maintain the complete folder hierarchy of the Outlook mailbox throughout the process. Plus, the software can export Outlook data into 30+ different email and document file formats.<\/p>\n<p>Download the best alternative to Outlook Import Export feature and see how it works.<\/p>\n<blockquote><p><strong>Note:<\/strong> The software is compatible with all Outlook versions such as 2026, 2024, 2021, 2019, 2016 etc.<\/p><\/blockquote>\n<p><a href=\"https:\/\/www.adviksoft.com\/dl\/advik-outlook-ost-converter.exe\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-181\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2018\/05\/Download-Button-e1525685682329.png\" alt=\"\" width=\"213\" height=\"55\" \/><\/a><\/p>\n<\/div>\n<h4>Steps to Export Outlook Data When Import Export Greyed Out<\/h4>\n<ol>\n<li>Install and <strong>run<\/strong> this software on your PC.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12233\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/outlook-2-2.jpg\" alt=\"Import Export Option Greyed Out in Outlook 2016\" width=\"700\" height=\"588\" \/><\/li>\n<li>Select <strong>Configured Outlook Account<\/strong> and click on Next button.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12245\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/import-export-greyed-out.png\" alt=\"import\/export greyed out in outlook\" width=\"700\" height=\"587\" srcset=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/import-export-greyed-out.png 875w, https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/import-export-greyed-out-768x644.png 768w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/li>\n<li>Now, <strong>Choose the mailbox folders<\/strong> that you wish to export.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12231\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/ost-to-pst-converter-1-1-2.png\" alt=\"Outlook import export greyed out Windows 10\" width=\"700\" height=\"512\" \/><\/li>\n<li>Select<strong> &#8220;PST&#8221;<\/strong> as a saving option from the list.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12230\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/ost-to-pst-converter-1-1-1.png\" alt=\"\" width=\"700\" height=\"512\" \/><\/li>\n<li>Choose your desired <strong>destination path<\/strong> to save the resultant PST File.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12229\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/ost-to-pst-converter-2-1-1.png\" alt=\"import\/export option greyed out outlook 2016\" width=\"700\" height=\"512\" \/><\/li>\n<li>Click the Next button to start the process.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12228\" src=\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/ost-to-pst-converter-3-1-1.png\" alt=\"how do i enable import\/export in outlook 2016\" width=\"700\" height=\"512\" \/><\/li>\n<\/ol>\n<p>The software will start exporting Outlook data in PST file. You can preview the live export process as well. After completion, the software will provide a log report too. The software exports data even when the Outlook import\/export option is unavailable.<\/p>\n<\/div>\n<div id=\"eleven\">\n<h4 class=\"h2\">Watch How to Fix Outlook Import Export Greyed Out Step by Step<\/h4>\n<div class=\"video-container\"><iframe class=\"loading-lazy\" title=\"YouTube video player\" src=\"\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-src=\"https:\/\/www.youtube.com\/embed\/nDAA9xYmCM8\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/div>\n<p><script type=\"application\/ld+json\">{\n  \"@context\": \"http:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"How to Fix \\\"Import\/Export Option Greyed Out in Outlook\\\" Error | Updated 2023\",\n  \"description\": \"How do I Fix Import Export Option Greyed Out in Outlook? Are you unable to export data from Outlook? Watch this complete tutorial to find out the best way to solve Import Export option Greyed Out Error in Outlook.  First of all Download Advik Outlook OST Converter in your Windows PC.  Free to Try: https:\/\/www.adviksoft.com\/ost\/converter.html  This software is an alternate approach for Outlook Import\/Export feature. Advik Outlook OST Converter software will help you to export Outlook mailboxes, contacts, calendars,s and all other data into PST, MBOX, CSV, and 20+ file formats.  You can also migrate Outlook data to various cloud email services as well.  Download and try the software for free and Give it a Try.  Fix Import Export Option Greyed Out Error in Following Outlook Editions.  : Outlook 2021\/2019\/2016\/2013\/2011 and older versions.\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/nDAA9xYmCM8\/default.jpg\",\n  \"uploadDate\": \"2022-12-29T06:28:40Z\",\n  \"duration\": \"PT58S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/nDAA9xYmCM8\"\n}<\/script><\/p>\n<\/div>\n<div id=\"twelve\">\n<h4>Manual Methods vs Advik Outlook OST Converter<\/h4>\n<div class=\"tp-comparison-table\">\n<table>\n<thead>\n<tr>\n<th>Feature<\/th>\n<th>Manual Methods<\/th>\n<th>Advik Outlook OST Converter<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Export Outlook Data<\/td>\n<td>Depends on Outlook<\/td>\n<td>Yes<\/td>\n<\/tr>\n<tr>\n<td>Export Multiple Mailboxes<\/td>\n<td>Yes, but becomes slow with large mailboxes<\/td>\n<td>Yes, works fine<\/td>\n<\/tr>\n<tr>\n<td>PST Export<\/td>\n<td>Yes<\/td>\n<td>Yes<\/td>\n<\/tr>\n<tr>\n<td>Additional Export Formats<\/td>\n<td>No<\/td>\n<td>30+ Formats<\/td>\n<\/tr>\n<tr>\n<td>Technical Knowledge Required<\/td>\n<td>Medium<\/td>\n<td>Low<\/td>\n<\/tr>\n<tr>\n<td>Folder Hierarchy Preservation<\/td>\n<td>Not Guaranteed<\/td>\n<td>Yes<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<div id=\"thirteen\">\n<h5>Final Words<\/h5>\n<p>Outlook import export greyed out issue is generally due to New Outlook restrictions, profile corruption, admin restrictions, licensing restrictions or incorrect language settings. If you try to repair your Outlook profile or switch back to Classic Outlook then it will mostly solve the problem. But if import export wizard is still not available then you can use Advik Outlook OST Converter to export Outlook mailbox data directly without using Outlook&#8217;s built-in import export feature.<\/p>\n<\/div>\n<div id=\"fourteen\">\n<div class=\"black-border\">\n<h5>Frequently Asked Questions (FAQs)<\/h5>\n<p><strong>Q1. Why is import export option greyed out in Outlook?<\/strong><\/p>\n<p><strong>Ans.<\/strong> The Import Export option may be greyed out due to the New Outlook application, corrupt Outlook profile, administrator restrictions, differences in language settings and licensing limitations.<\/p>\n<p><strong>Q2. Does New Outlook have Import Export?<\/strong><\/p>\n<p><strong>Ans.<\/strong> No. The traditional import export wizard is not currently included in the New Outlook application by Microsoft. Users will have to go back to Classic Outlook to use this feature.<\/p>\n<p><strong>Q3. How do I turn on Import Export in Outlook?<\/strong><\/p>\n<p><strong>Ans.<\/strong> To enable import and export, switch to Classic Outlook, repair your Outlook profile, change the Windows language settings or ask your administrator to remove policy restrictions.<\/p>\n<p><strong>Q4. How to export Outlook emails without import and export feature?<\/strong><\/p>\n<p><strong>Ans.<\/strong> In case the import export wizard is not available, then you can also export your Outlook mailbox data with Advik Outlook OST Converter.<\/p>\n<p><strong>Q5. Can a corrupted Outlook profile prevent import export from working?<\/strong><\/p>\n<p><strong>Ans.<\/strong> Yes, a corrupted Outlook profile can also impact various Outlook functions including the import export feature. Usually, the issue can be fixed by repairing the profile.<\/p>\n<p><strong>Q6. Does this software work with Outlook 2024 and Outlook 2021?<\/strong><\/p>\n<p><strong>Ans.<\/strong> Yes. Advik Outlook OST Converter supports Outlook 2024, 2021, 2019, 2016, 2013 and all the versions below.<\/p>\n<p><strong>Q7. Does this software export contacts and calendars?<\/strong><\/p>\n<p><strong>Ans.<\/strong> Sure. The software exports emails, contacts, calendars, tasks, journals, notes and other mailbox items of Outlook.<\/p>\n<p><strong>Q8. Do I need to have Outlook to export mailbox data?<\/strong><\/p>\n<p><strong>Ans.<\/strong> Indeed. The software supports configured Outlook profiles and can directly access mailbox data available in Outlook.<br \/>\n<script type=\"application\/ld+json\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span>\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Why is import export option greyed out in Outlook?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The Import Export option may be greyed out due to the New Outlook application, a corrupt Outlook profile, administrator restrictions, differences in language settings, or licensing limitations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does New Outlook have Import Export?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"No. The traditional Import Export wizard is not currently included in the New Outlook application by Microsoft. Users need to switch back to Classic Outlook to use this feature.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I turn on Import Export in Outlook?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To enable Import Export in Outlook, switch to Classic Outlook, repair your Outlook profile, change the Windows language settings, or ask your administrator to remove policy restrictions.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How to export Outlook emails without Import Export feature?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If the Import Export wizard is unavailable, you can export Outlook mailbox data using Advik Outlook OST Converter.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can a corrupted Outlook profile prevent Import Export from working?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. A corrupted Outlook profile can affect several Outlook functions, including the Import Export feature. In most cases, repairing the Outlook profile resolves the issue.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does this software work with Outlook 2024 and Outlook 2021?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Advik Outlook OST Converter supports Outlook 2024, 2021, 2019, 2016, 2013, and earlier versions.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does this software export contacts and calendars?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. The software exports Outlook emails, contacts, calendars, tasks, journals, notes, and other mailbox items.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do I need Outlook installed to export mailbox data?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. The software works with configured Outlook profiles and can directly access mailbox data available in Outlook.\"\n      }\n    }\n  ]\n}\n<\/script><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>When Outlook import export option is greyed out, you will not be able to export PST files, import mailbox data or migrate Outlook data. This usually occurs when you are using the New Outlook version, a trial version of Outlook, a corrupted profile or due to administrator restrictions and many more. In this blog, you [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":12248,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-12191","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Outlook Import Export Greyed Out Error? 5 Tested Ways<\/title>\n<meta name=\"description\" content=\"This article will explain why import export option greyed out in Outlook and ways to fix it. 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