![\"Outlook](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2026\/04\/import-export-greyed-out-outlook.png\")
<\/p>\nMicrosoft Outlook is a robust and feature-rich email client trusted by millions of users. Despite its many advantages, users may occasionally encounter technical issues. One of the most common and frustrating issues users face is the “Outlook Import Export Greyed Out”. This issue prevents users from importing and exporting data, which can severely disrupt workflow and data migration processes.<\/p>\n
<\/p>\n
If you are also facing the same problem, then do not panic, this post will help you. In this write-up, we will discuss the reasons behind this issue and solutions to fix it. Continue reading and enable Outlook import export option.<\/p>\n
There can be various reasons for facing the Outlook import export not working issue. Some of them include:<\/p>\n
Here are several ways to solve the greyed-out issue with the Outlook Import\/Export option. Let’s discuss all of them in detail:<\/p>\n
The trial version of Outlook comes with limited functionality. If you are using the trial version,\u00a0then you need to purchase the licensed version of Microsoft Outlook to get rid of this issue.<\/p>\n
![\"Outlook](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/latest-version-of-Outlook-2.png\")
<\/p>\n<\/div>\n
The New version of Outlook does not support import\/export. To fix it, you can switch back to the classic version. Follow these steps:<\/p>\n
1. Open Outlook on your system.<\/p>\n
2. In the top right corner of the window, locate the toggle labeled New Outlook.<\/p>\n
3. Click on the toggle to switch it off.<\/p>\n
![\"toggle](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Revert-to-Old-Outlook-on-Windows-Using-the-Toggle-1.png\")
<\/p>\n
4. A pop-up will appear asking for feedback on the New Outlook. Either fill in or click on Skip feedback.<\/p>\n
![\"\"](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Skip-Feedback-on-Outlook-1.png\")
<\/p>\n
Now, Outlook will close and automatically open the classic version.<\/p>\n<\/div>\n
Set the recent language for a non-Unicode program in Windows to the same language as the installed version of Outlook to fix import export greyed out issue.<\/p>\n
1. Open Control Panel.<\/p>\n
2. Choose Clock, Language, and Regional.<\/p>\n
![\"Choose](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/click-clock-language-and-region-in-control-panel.png\")
<\/p>\n
3. Now, click on the Regional and Language.<\/p>\n
4. Select an Administrative tab.<\/p>\n
5. Under Language for non-Unicode programs, click Change system locale.<\/p>\n
![\"click](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/7c44fd1b-9e2f-4033-947d-836756851a60.png\")
<\/p>\n
6. Choose the language and click OK.<\/p>\n
![\"\"](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/doc-default-language-0-1.png\")
<\/p>\n<\/div>\n
If you are using a work or school account in Microsoft Outlook, the Import\/Export may be disabled by your organization. In that case, you need to contact your admin and request them to enable import export. Once they allow it in their policies, the option will become available for you.<\/p>\n<\/div>\n
A corrupted profile may block the import export feature.<\/p>\n
1. Open Outlook and click on File tab.<\/p>\n
![\"click](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Click-on-File-tab.webp\")
<\/p>\n
2. Select Account Settings and click Account Settings.<\/p>\n
![\"Select](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/02-repair-ost-acc-settings.gif\")
<\/p>\n
3. Now, click on Email tab and select the Outlook Profile and then click Repair.<\/p>\n
![\"click](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2024\/04\/Select-repair-from-email-tab-in-Outlook-1.jpg\")
<\/p>\n
4. Follow the prompts to proceed further.<\/p>\n
After that, restart Outlook and apply the changes.<\/p>\n<\/div>\n<\/div>\n
If your Outlook import export greyed out, then you can take help from Advik <\/strong>Outlook OST Converter<\/strong><\/a>. This software is not able to fix the Outlook import export not working issue, but it enables you to export your data. With this program, you can export Outlook emails, contacts, calendars, tasks, and other data from your Outlook profile directly. It will preserve and maintain the complete folder hierarchy of the Outlook mailbox throughout the process. Plus, the software can export Outlook data into 30+ different email and document file formats.<\/p>\n Download the best alternative to Outlook Import Export feature. The software is compatible with all Outlook versions.<\/p>\n The software will start exporting Outlook data in PST file. You can preview the live export process as well. After completion, the software will provide a log report too. The software exports data even when the Outlook import\/export option is unavailable.<\/p>\n![\"\"](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2018\/05\/Download-Button-e1525685682329.png\")
<\/a>\u00a0 \u00a0 ![\"\"](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2023\/11\/buy-now-button-2.png\")
<\/a><\/p>\n<\/div>\n<\/div>\nSteps to Export Outlook Data When Import Export Greyed Out<\/h3>\n
\n
![\"Import](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/outlook-2-2.jpg\")
<\/li>\n![\"import\/export](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/import-export-greyed-out.png\")
<\/li>\n![\"Outlook](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/ost-to-pst-converter-1-1-2.png\")
<\/li>\n![\"\"](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/ost-to-pst-converter-1-1-1.png\")
<\/li>\n![\"import\/export](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/ost-to-pst-converter-2-1-1.png\")
<\/li>\n![\"how](\"https:\/\/www.adviksoft.com\/blog\/wp-content\/uploads\/2022\/05\/ost-to-pst-converter-3-1-1.png\")
<\/li>\n<\/ol>\n\nWatch How to Fix Outlook Import Export Greyed Out<\/h3>\n