Import Export Greyed Out in Outlook 2016, 2019, 2021 – Fixed

Christopher Plummer | April 10th, 2024 | Outlook

Welcome to Advik Software, today we are going to discuss “Why is my import export greyed out in Outlook” issue. This feature was generally used to export and import Outlook data. However, in some conditions import and export option in Outlook is unavailable. The issue has been seen in Windows 10/11. There are multiple reasons behind this issue. Let’s read further more to find the reason and solution.

Microsoft Outlook is a desktop email client use to send and receive emails. It helps you to manage your day-to-day business activities via emails, calendar events, contacts, and other tasks in one place. As the things are quite important in this client, it allows an option to import/export Outlook data to your local drive. What if import export is disabled in Outlook Windows 10. Yes, sometimes the feature gets unavailable.

Outlook import export greyed out Windows 10

Why Import Export Greyed Out in Outlook?

The primary reason why Outlook import/export is greyed in Outlook is because they are using TRIAL VERSION. This can be solved by upgrading Outlook to a Licensed version. In some cases other reasons have been observed.

Below are some of the secondary reasons why import/export option greyed out in Outlook 2016, 2019, & 2021.

  1. Outlook Profile gets corrupted.
  2. Microsoft Admin has deactivated the Import-export feature configuration
  3. Using Outlook’s outdated version
  4. Microsoft Outlook language settings are mismatched/incorrect.

Now let’s move further to resolve this issue.

How to Fix Import Export Option Greyed Out in Windows 10?

1. Buy Licensed Version of Outlook

This is the very first solution. The trial version comes with limited functionality. To get rid of the import/export greyed out issue in Outlook you have to buy licensed or purchase a full version of Outlook.

2. Scan Bad Sectors of Outlook

It is more frequent that users face corruption with Outlook data files. That could also be the reason behind this error. To fix it, repair the Outlook data file by using the inbox repair tool Scanpst.exe.

3. Adjust Language Settings in Outlook

This might be another reason for this issue. The language version of Windows does not correspond to the language version of Office. That leads to import export being disabled in Outlook.

Change the language for a non-Unicode program in Control panel > Region > Administrative > Language for non-Unicode programs.

4. Ask your System Administrator for Help

When Microsoft Admin has deactivated the Import export feature configuration. You won’t be able to export Outlook data. Ask your Admin of the account to enable settings.

5. Install Latest Updates for Outlook

Users may be using an older version of Outlook and may not be able to use the import/export feature. Try updating Outlook from an older version to a newer version. Older versions are also the least likely to receive new updates or many features.

If the above manual methods do not give you the desired results, try the professional methods to deal with the import export greyed not working issue.

How to Export Data When Outlook Import Export in Unavailable?

Take help from Advik Outlook OST Converter Software. This program is designed to export Outlook email, contacts, calendars, tasks, and other data. The software exports data even when import/export option is greyed Out in Outlook 2016, 2019, 2021, etc. Not only that, you can export Outlook mailboxes in 20+ file formats.

Download the best alternative to Outlook Import Export feature. The software is compatible with all Outlook versions.


Steps to Export Outlook Data When Import Export Greyed Out

  1. Install and Run this software on your PC.Import Export Option Greyed Out in Outlook 2016
  2. Select Configured Outlook Account and click on Next button.import/export greyed out in outlook
  3. Now, Choose the mailbox folders that you wish to export.Outlook import export greyed out Windows 10
  4. Select “PST” as a saving option from the list.
  5. Choose your desired destination path to save the resultant PST File.import/export option greyed out outlook 2016
  6. Finally, tap the “Next” button to start the conversion do i enable import/export in outlook 2016

The software will start exporting Outlook data in PST file. You can preview the live export process as well. After completion, the software will provide a log report too. As mentioned earlier the software export Outlook data even when Import Export Option is Greyed Out.

Watch How to Fix Outlook Import Export Greyed Out Windows 10

Final Words

Till now we have learned why is my import export greyed out in Outlook and how do I enable import and export in Outlook. You can follow 5 simple methods to get rid of this issue. However, even if this isn’t working you can choose an alternate solution i.e. software. With that, you easily export all your Outlook mailboxes and other data in multiple file formats.

Frequently Asked Questions (FAQs)

Q1. Why is the import/export option greyed out in Outlook Mac/Windows?

Answer: The import/export option may appear greyed out in Outlook 2016 if you’re using an older version. To fix this, update your Outlook to the latest version. The is the common reason for Mac and Windows versions.

Q2. How can I export data when the export option is unavailable out in Outlook?

Answer: You can use the mentioned software in this blog to easily export Outlook data to various file formats and email accounts if export option is not available in Outlook.

Q3. What should I do if I cannot fix the Import/Export greyed out issue in Outlook on my own?

Answer: If you are unable to fix the issue on your own, you may need to contact your system administrator or IT support for further assistance.