Fix “Cannot Open Specific Outlook Items when Offline” Error

Jackson Strong | September 14th, 2023 | Data Backup, Outlook

“Hello, Yesterday when I was working with Outlook, i cannot open specific Outlook items when offline as I needed to travel frequently for work that’s the time the internet wasn’t working properly and I got this error. This issue is causing a lot of problems when I can’t access my emails offline. Can someone provide me a solution so that I can access my emails offline as well?”

Cannot Open Specific Outlook Items when Offline

Have you also faced the above situation? Are you also unable to open particular Outlook items when offline mode? Well, we have got multiple solutions to your issue. The guide below shall address everything related to Cannot open particular Outlook items when offline” error in detail, so you can find a way out of the mess.

Why I Cannot open specific Outlook items when offline? It’s so due to corruption in the OST file which can only be resolved with the OST repair tool. In the below section, we will list some possible reasons that you may encounter if something goes wrong with your Outlook data file. Also, you can refer to those to find the troubling cause of your issue and implement the solution according to it.

Possible Reasons for Cannot Open Specific Outlook Items When Offline

There could be so many reasons why you get these types of errors. Also, you can try to recreate OST file to get rid of this issue. So, let’s demonstrate the reasons and the solutions after that to solve cannot open particular Outlook items when offline error.

There are several possible reasons behind this error, including:

  1. Corrupt Outlook Data Files: If your Outlook data file (.ost), becomes corrupted, it can lead to this error. Folder size could be another reason when you cannot expand the folder message in Outlook.
  2. Synchronization Issues: Problems with the synchronization of Outlook data between the server and your local client can also trigger this error. Due to this, we couldn’t create Outlook data file and it also led to huge data loss.
  3. Outlook Profile Corruption: A corrupted Outlook profile can disrupt the normal functioning of Outlook and result in this error.
  4. Network or Server Issues: Sometimes, the error may be caused by network or server-related problems that prevent Outlook from connecting to the Exchange server.

Now that we understand the factors responsible for the “cannot open specific Outlook items when offline” error, let’s explore the solutions to fix it.

Solutions to Fix Unable to Open Particular Outlook Items When Offline

Now that we understand the potential causes of the “Cannot Open Specific Outlook Items when Offline” error, let’s explore the solutions to fix it.

Solution 1. Repair Outlook Data Files

The first method to resolve this error is to check the integrity of your Outlook data files and repair any corruption.

Here’s how to do it;

  1. Close Outlook and press the Windows key + R.
  2. Then, enter %programfiles%/Microsoft Office/Officexx or %programfiles(x86)%/Microsoft Office/Officexx.
  3. Locate and open the SCANPST.exe tool.
  4. Click on the “Browse” button and choose the PST file.
  5. Once you have selected the PST file, click on “Start”.
  6. Wait for the scanning process to finish as this may take some time.
  7. When the scan is complete, click on “Repair”.

After the repair process is completed, launch Outlook again and check if the error is resolved.

Solution 2. Rebuild Outlook Profile

If repairing the Outlook data files doesn’t work, the next method is to recreate Outlook profile. Follow these steps to continue:

  1. Close Outlook.
  2. Open Control Panel.
  3. Go to “Mail”.
  4. Choose “Show Profiles”.
  5. Delete the existing profile.
  6. Click “Add” to create a new one.
  7. Set up your email again.

Open Outlook with the new profile and check if the error persists.

Solution 3. Check Server and Network Connectivity

The last method is to ensure that your network and server settings are correct and that you have a stable internet connection. Also, verify that your Exchange server is functioning well without issues.

Quick Way to Open Specific Outlook Items When Offline

If you are still unable to open Outlook when Offline, then you can try Advik OST Converter. When Outlook OST File Cannot be Opened Windows 11 this software will fix the issue. The software will export Outlook data in 20+ readable file formats. You can convert OST to PST to get all the items offline as well and you can attach OST file to new profile. The best part of this tool is that it maintains the complete folder hierarchy of Outlook mailbox throughout the process and you will get the same as it were before.

 

You can easily choose the specific Outlook items when offline once all the errors in Outlook data file are resolved. And, it can be easily accessed by technical and non-technical users without any further assistance due to its easy-to-use Graphical user interface.

Watch Video Tutorial

 

Final Words

Therefore, we are done with the solutions for resolving cannot open specific Outlook items when offline issue. After reading this article, you will be assured to get rid of this error. Try to manually resolve this issue or you can use an automated tool to repair Outlook data file to get all the data items for offline as well.