Fixed “Roundcube Export Greyed Out” Issue – Updated 2024

Jackson Strong | March 13th, 2023 | Data Backup

If you’re a Roundcube user and have been experiencing issues with the export feature being greyed out, don’t worry!! you’re not alone. This error can be frustrating, but it is fixable. In this blog, we will discuss the possible causes of the “Roundcube export greyed out” error and how to solve it.

But before proceeding further let us know what are the causes for the Roundcube export not working error.

Possible Causes of “Roundcube Export Greyed Out” Error

Here are the most probable reasons why the Roundcube Export option is Greyed out;

  • The server eventually do this frequently with cronjobs that run the dovecot maintenance.
  • In some cases when emails got deleted, but still available in your mailbox show greyed out color.
  • If you’re using an outdated version of Roundcube, you may encounter the export greyed out error.

Roundcube Export Not Working? Here is the Solution!

So, now the question if how to fix the “Roundcube Export Greyed Out” error. We have an instant approach to resolve this issue, you just need to follow them carefully for desired results.

The export feature in Roundcube may be greyed out due to the removal of the user account from the mailbox server, preventing users from exporting Roudcube emails and hindering their ability to send or receive new emails.

To solve this issue, users can choose Advik Roundcube Backup Wizard. This is the perfect alternate approach to downloading or backup Roundcube emails locally. It is such an efficient tool that easily backup Roundcube emails with no data loss assurance. The best part of this program is that it lets you save selected mailbox items from the Roundcube email account and maintains the existing folder hierarchy throughout the backup process.

 

Additionally, using this sophisticated program users can also transfer Roundcube emails to various cloud-based email services. With this program, you can migrate emails from Roundcube to Office 365, Gmail, Yahoo Mail, Zoho Mail, Zimbra Webmail, Outlook.com, Yandex Mail, Rediffmail, and many other email services.

It is recommended to use this advanced program to export Roundcube emails directly to computer/PC/Hard Drive in 30+ different file formats. You can also export Roundcube to PST, EML, PDF, MSG, DOC, HTML, MHT, XPS, RTF and many other file formats with so much ease.

Hence, it is an independent solution that doesn’t require any other plug-in installation.

Follow the steps which are mentioned below to export Roundcube emails.

Step 1. Launch and Run Advik Roundcube Backup Tool on your Windows PC.

Roundcube Export Not Working

Step 2. After that, choose “Roundcube” as an email service and enter your login details.

Roundcube Export Not Working

Step 3. Thereafter, the tool shows the preview of the complete mailbox of your Roundcube account. Select email folder to export.

Roundcube Export Not Working

Step 4. Now, choose the most desirable saving option from the list of 30+ file formats. You can also select to export Roundcube to MBOX file, if you need to.

Roundcube Export Greyed Out

Step 5. After that, specify the location where you want to save the resultant data file.

Roundcube Export Greyed Out

Step 6. Finally, tap on the “Backup” button to start exporting emails from your Roundcube email account.

Roundcube Export Not Working

Done!! When the task is finished, a notification will pop up on your screen, “Conversion completed successfully”.

Concluding Thoughts

Thus, this post provides an easy solution to resolve the Roundcube export greyed-out error. Users can try different workarounds to fix the issue, including manual techniques for fixing errors and exporting emails. If time is a constraint or the problem cannot be fixed manually, users can opt for alternative software. Advik Roundcube Backup Tool is capable enough to download all emails from their Roundcube email account to their computer. The tool offers a free trial version and is compatible with every Windows OS. Moreover, it is user-friendly for both technical and non-technical users.